FAQ for LiFePO4 Battery Q12-Q16

Q12：Can we visit your factory?

R12：Warmly welcome. Once we have your schedule, we will arrange the professional sales team to follow up your case.

Q13: Is the battery waterproof? What is the class?

R13: Our battery case is waterproof. It is IP65 class.

Q14: Can the battery be used under 0 ℃？Is there temperature protect function?

R14: The Lifepo4 battery does not support to charge under 0 ℃. It can be used under 0℃. But the capacity will be affected under low temperature. The battery’s BMS has an over-temperature protection function.

Q15: How to change the battery to BMS?

R15: If the customer needs to replace the BMS, we will guide the customer how to replace it.

Q16: Who are the cooperating countries?

R16: The countries where our main customers are located include North America, Europe, Southeast Asia, Japan, South Korea, Australia and other countries.